The Polish Journal of Aviation Medicine, Bioengineering and Psychology

Kwartalnik Polskiego Towarzystwa Medycyny Lotniczej

2012, Volume 18, Issue 1

Psychological conditioning and human factor management as critical elements of an effective flight safety assurance system (with volga-dnepr group as an example)*

Eleonora Surina1
1Volga-Dnepr Group

Autor korenspondencyjny: Eleonora Surina; Volga-Dnepr Group; email: eleonora.surina[at]volga-dnepr.com

Full text


The concept of effective flight safety assurance system based on psychological conditioning and human factor management is presented. The role of proper personality oriented crew training in the area of human factor is stressed. The major aim of this training is to identify hidden risks pertaining to flight operations. The awareness of ones limitations as far as individual features such as reactions, rate of information processing, attention, memory, thinking, stress resistance are of major importance as it can ensure resistance to impacts of adverse factors in flight. In the second stage of training the stress is put on CRM (Crew Resources Management) ensuring that pilots realize critical role of well-coordinated teamwork at the flight deck in controlling aircraft with required level of flight safety under various operating conditions, including high pressure and stress levels. Finally the recommendations for individual phonological corrective work are presented. The concept of psychological “Compatibility Matrices” is presented and the application of flight data recordings in the training process is discussed.

Słowa kluczowe

psychological conditioning, human factor management, flight safety